1. Home
  2. Account and Subscriptions
  3. Activation failed, unknown error occurred (file corrupted) on macOS
  1. Home
  2. ManyCam for Education
  3. Troubleshooting
  4. Activation failed, unknown error occurred (file corrupted) on macOS
  1. Home
  2. Troubleshooting
  3. Activation failed, unknown error occurred (file corrupted) on macOS

Activation failed, unknown error occurred (file corrupted) on macOS

1. First, make sure to unlock the ~/Library folder.

2. Then, navigate to the following folder on your Mac:

/Users/<USER>/Library/Application Support/Visicom Media/ManyCam/

3. Check that the “licenses” folder is located there. If it’s missing, manually create the “licenses” folder inside the ManyCam folder.

4. Once done, restart ManyCam and try activating it again.

Updated on November 11, 2019

Was this article helpful?

Related Articles

Not the solution you were looking for?
Click the link below to submit a support ticket
Contact Us