How to use ManyCam with RingCentral

Compatibility & Requirements

MacOS:

RingCentral have recently removed support for virtual webcams from their macOS application, therefore ManyCam is not able to connect to their app.

In the meantime, you can try the RingCentral web app (works best with Google Chrome).

Proceed with this troubleshooting guide if ManyCam Virtual Webcam is not listed as a Camera option on the web version of RingCentral.

In the short term, we’re also looking at internal workarounds that would allow you to use the basic features of ManyCam.

Windows:

Make sure your RingCentral app is up-to-date. You can download the latest update here.

How to connect ManyCam with RingCentral

Run RingCentral, click one the settings icon, then click Edit next to Video meeting settinggs:

Select Audio and Video:

Select ManyCam Virtual Webcam as Camera, and ManyCam Virtual Microphone as Microphone, make sure that Enable HD for my video is ON. Click Save once all set.

Updated on October 9, 2020

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