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How to collect ManyCam log files (macOS)

The log files are stored in the Library folder, which is hidden by default. You can enable full path in Finder by checking View -> Show Path Bar. The full path should be something like this:

/Users/<USERNAME>/Library/Application Support/Visicom Media/ManyCam/Logs

How to retrieve the log files from ManyCam:

1. Download and install the latest version of ManyCam,
2. Start ManyCam and reproduce the issue,
3. Close ManyCam: ManyCam menu -> Quit ManyCam,
4. Navigate to the following location (Go > Go to Folder):
~/Library/Application Support/Visicom Media/ManyCam/Logs
Collect all the files from this location.

Updated on October 13, 2020

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