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  4. How do I fix video sync / lag issues in ManyCam?
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  2. Troubleshooting
  3. How do I fix video sync / lag issues in ManyCam?

How do I fix video sync / lag issues in ManyCam?

If you experience a lag between audio and video in ManyCam, please try the solutions below:

Adjust audio delay

Note: this feature is available in ManyCam for Windows ver. 6.4 and ManyCam for Mac ver. 6.5 or higher

Run ManyCam, navigate to ManyCam’s Audio tab, find Audio Input toolbox and try adjusting Sync Offset to set a custom delay for your microphone. You might need to experiment with this setting to find the correct value. Make sure that your microphone is selected as an Audio Input device, otherwise, Sync Offset will not be available.

Adjust video delay

Note: this feature is available in ManyCam for Windows ver. 6.4 and ManyCam for Mac ver. 6.5 or higher

Alternatively, you can set a delay for your video feed. To do so, right-click on the Main Live Window and select Resolution as shown below.

Video Sync Offset is located at the bottom of the window. We recommend keeping the rest of the settings set to Auto.

The default step size of the video delay correction is also 10 ms. Similarly, holding down the Ctrl key while adjusting the delay will increase the step size to 100 ms.

Adjust integrated webcam settings (Windows only)

Right-click on the Main Live Window and select Properties to open your webcam’s settings as shown below. Make sure your webcam is selected as a video source.
In the opened window, please find any settings related to RightLight, AutoFocus, Face Tracking or similar and disable them (features might be named differently depending on what webcam you use). Don’t forget to save the changes.

Disable Hardware Acceleration

Open ManyCam Settings -> General and disable Hardware Acceleration.

Switch to Ethernet cable

In order to improve the bandwidth, please disable your Wi-Fi connection on your machine and connect to the Internet through an Ethernet cable directly.

Updated on October 1, 2018

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