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  3. How to activate a ManyCam subscription
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  3. How to activate a ManyCam subscription

How to activate a ManyCam subscription

Note

This guide applies to ManyCam 7 only. To activate ManyCam 6, please refer to this guide.

So you just purchased a ManyCam Subscription, congratulations! You’ll be up and running in just a second.

Before you proceed with activating ManyCam (this step is mandatory)

Make sure you have the latest version of ManyCam installed. Please go to download.manycam.com and click Download Now to download the latest ManyCam update. After you installed the update, proceed with the steps below.

Please follow the quick steps below to get your ManyCam Subscription activated:

1. Run the ManyCam application on your machine and click on the ManyCam Settings icon in the upper-right corner of the ManyCam app.

2. In the opened window, navigate to the Account tab and log into the application using the account you created when you purchased the subscription.

3. Once you are in, navigate to the Subscriptions tab and make sure your subscription is enabled.

I don't see the Subscriptions tab under the Settings menu

Subscriptions were introduced in ManyCam 5.8 for Windows and Manycam 4.6 for macOS. If you do not see the Subscriptions tab under Settings, then you have an older ManyCam version. Please download and install the latest version from our official website.

4. Press Continue and you’re all set!

Note

Activation Codes are no longer used to activate your ManyCam Subscription. 

Troubleshooting

I don't see the settings icon in the app.

In ManyCam 7, the settings icon is located in the upper-right corner of the application. In ManyCam 6, the icon is in the lower-right corner. Learn more here.

I don't remember creating a ManyCam account.

Most likely you haven’t finalized your purchase yet. In order to finalize it, please find an e-mail “Action Required: Activate your purchase” from ManyCam (support@manycam.com) in your inbox. Please check your Spam/Bulk/Junk e-mail folders in case you are unable to locate it.
Please follow the instructions provided in the email to finalize your purchase. Once done, proceed with activating your subscription by loggin into the app using the ManyCam account you’ve just created.

I received the payment confirmation but I don't see my subscription anywhere.

There may be some delay, but don’t worry, you’ll receive an email with all subscription details and activation instructions within 10-15 minutes after your payment has been finalized. Thank you for your patience.

I've unlocked the subscription, but still can't use Chroma key.

Chroma key is a paid feature available in ManyCam Studio or higher. ManyCam Standard doesn’t include Chroma key. Please check what subscription plan you have, and if you feel that you need a higher tier subscription, you can upgarde by paying just the difference.

I purchased incorrect subscription plan, how do i upgrade without repurchasing?

You can can upgarde by paying just the difference, please see this guide.

I don't see my subscription in my account.

If you experience this, most likely you haven’t finalized your purchase yet. In order to finalize it, please find an e-mail “Action Required: Activate your purchase” from ManyCam (support@manycam.com) in your inbox. Please check your Spam/Bulk/Junk e-mail folders in case you are unable to locate it.
Please follow the instructions provided in the email to finalize your purchase.

I purchased the subscription, how do I remove the ManyCam watermark (logo)?

First, please make sure to activate your subscription as per the activation instructions above.

Once you’ve activated the subscription, please go to ManyCam menu bar → Preferences → General settings and uncheck the “Show ManyCam logo” box (Mac users only).

I'm getting “Activation limit reached”. What do I do?

The Activation limit reached message indicates that you don’t have spare activations left.

You can easily solve this by resetting your activations in your ManyCam account at ManyCam.com. Please refer to this guide: how to reset your license

ManyCam is giving me an error that says 'Network Error' or 'Cannot reach server'. What should I do?

This is the most common error when activating ManyCam. Please refer to this guide to resolve the problem.

Activation failed, unknown error occurred (file corrupted).

Please refer to this guide to resolve the issue.

Updated on December 2, 2019

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