1. Home
  2. ManyCam for Education
  3. Troubleshooting
  4. Cannot reach server. Please check your internet connection.
  1. Home
  2. Troubleshooting
  3. Cannot reach server. Please check your internet connection.

Cannot reach server. Please check your internet connection.

Possible causes and solutions:

  • Check that you have an internet connection.
  • Navigate to ManyCam Settings -> Network and uncheck Proxy (in case it’s checked). The proxy setting must be disabled.
  • The mca.manycam.com may be blocked by your firewall. Check your firewall settings and try disabling it temporarily to see if this solves the problem.
  • Restart your router. And check your router firewall configuration & settings. Reset or reconfigure your router’s firewall rules if necessary.
  • Make sure that you do not use any proxy on your computer.
  • Disable your antivirus temporarily to see if it blocks ManyCam. Whitelist ManyCam in your antivirus’ settings.
Updated on April 15, 2019

Was this article helpful?

Related Articles

Not the solution you were looking for?
Click the link below to submit a support ticket
Contact Us