ManyCam Special – Up to 25% OFF Upgrade Now
  1. Home
  2. Troubleshooting
  3. Cannot reach server. Please check your internet connection.

Cannot reach server. Please check your internet connection.

Possible causes and solutions:

  • Check that you have an internet connection.
  • Navigate to ManyCam Settings -> Network and uncheck Proxy (in case it’s checked). The proxy setting must be disabled.
  • The may be blocked by your firewall. Check your firewall settings and try disabling it temporarily to see if this solves the problem.
  • Restart your router. And check your router firewall configuration & settings. Reset or reconfigure your router’s firewall rules if necessary.
  • Make sure that you do not use any proxy on your computer.
  • Disable your antivirus temporarily to see if it blocks ManyCam. Whitelist ManyCam in your antivirus’ settings.
  • Disable Proxy in macOS Network Settings. To do so:
  1. On your Mac, choose Apple menu > System Preferences, then click Network.
  2. Select the network service you use in the list—for example, Ethernet or Wi-Fi.
  3. Click Advanced, then click Proxies.
  4. Uncheck all protocols under Select a protocol to configure then click OK once done.
Updated on October 25, 2020

Related Articles